On May 19, 2010, HP expanded a worldwide voluntary recall and replacement program in cooperation with various government agencies, adding battery packs to the replacement program announced on May 14, 2009 and revised on October 15, 2009. Product model series were also added to the list of products that may have been sold with affected batteries. HP customers affected by this program will be eligible to receive a replacement battery pack for each verified, recalled battery pack at no cost.
HP and the battery manufacturers believe that certain battery packs shipped in notebook PC products manufactured between August 2007 and May 2008 may pose a potential safety hazard to customers. The batteries can overheat, posing a fire and burn hazard. Because these battery packs may pose a potential safety hazard to customers, it is extremely important that they are validated on the program web site.
The affected battery packs can be identified by a bar-code label attached to the battery. If the bar-code number starts with CT: followed by one of the codes listed in the table below, and the battery pack is identified through the program Web site a as being part of the replacement program, replace it immediately through the process identified on the Web site.
The recalled product was imported from China and Taiwan and used with Pavilion, HP Compaq, Presario and Evo notebooks manufactured from March through September of last year. These machines have a bar code label starting with GC, IA, L0 or L1. The battery packs were sold separately for between $100 and $130.